Shipping & Delivery
Shipping Policy

Last updated: May 14, 2026

AT RUY LOPEZ, LLC, we are committed to providing safe, reliable, and efficient shipping services for customers across the United States. Please review our shipping policy below.

Shipping Partners

We work with trusted logistics and delivery providers such as USPS, UPS, FedEx, DHL, and other regional carriers to ensure timely and secure delivery of your orders.

Shipping Area

We currently ship within the United States, including all 50 states, Washington D.C., Alaska, Hawaii, and Puerto Rico.

Please note that deliveries to remote areas, military addresses (APO/FPO), Alaska, Hawaii, and U.S. territories may require additional shipping time.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Standard Shipping:
Estimated delivery time is typically 5–10 business days.

Express Shipping:
Estimated delivery time is typically 2–5 business days, depending on the destination and carrier availability.

Please note that shipping times are estimates and may be affected by weather conditions, holidays, customs delays, carrier disruptions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

Customers can monitor shipment progress directly through the carrier’s website.

Shipping Address Accuracy

Please ensure that your shipping address, phone number, and email address are accurate and complete before placing your order.

XIBER 3101, LLC is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first for assistance.

You may also contact our customer support team, and we will do our best to assist you in resolving the issue.

International Shipping

At this time, we primarily serve customers within the United States. International shipping availability may vary depending on destination and product availability.

Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their country or region.

Returns and Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To be eligible for a return or exchange, items must be unused, in their original packaging, and accompanied by proof of purchase.

For more details, please refer to our Refund Policy.

Contact Information

RUY LOPEZ, LLC

Website:

Home – Classic

Email:
lymanblockoscokennyp@gmail.com

Address:
2624 ATLANTIC BLVD
JACKSONVILLE, FL 32207
United States